Skynat Go is organised in four layers, from a whole country down to the few kilometres one store can reach. Each layer has one job, so setting up a new town is a configuration, not a software project.
A country or group of countries with its own currency, clock, languages, tax rate and payment methods. Where the law asks for it, a region keeps its data on its own database in-country. A legal checklist has to be completed before a region can take its first order.
The area one operator runs: a set of zones agreed in the operator agreement. Inside it, the operator approves stores and riders, sees every order and pays out earnings.
A pricing area. Each zone carries its own delivery charges, busy-time pricing and payment options, and can switch features on or off. One generous zone per city is usually enough.
Each store delivers within a distance of itself, instead of a hand-drawn line. A customer one street outside a boundary is still served if a store can reach them.
Drawing a polygon for every suburb is slow, and it is wrong at the edges: a customer a few metres outside the line is turned away while a store two kilometres from them could deliver. Skynat Go asks a simpler question for every customer: which stores can reach this address?
Mark any area on the map as a circle or a shape and choose what it blocks. Before you switch it on, the panel shows how many stores and customer addresses are inside.
| Setting | What it does | Example |
|---|---|---|
| No drop-offs | Customers inside the area can't order delivery. The app shows the message you wrote for that area. | An informal settlement riders can't safely enter at night |
| No pickups | Stores inside the area are hidden until the restriction lifts. | A mall closed for renovation |
| No rider trips | Blocks both, and keeps riders' routes out of the area. | A protest or a flooded road |
| Night window | Applies only between set hours, every day. | 20:00 to 06:00 |
| Date window | Applies between two dates, then lifts itself. | A long weekend road closure |
Features can be switched on or off per zone, so you can try something in one suburb before the whole city. The server enforces what's off, and the apps hide it.
Tell us where. We'll look at the map together and agree a territory that makes sense.